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How Spotter improves your CX with 24/7 customer support
  • Apr 5
  • 3 min

How Spotter improves your CX with 24/7 customer support

Wix Answers named a Leader in 10 G2 Spring 2022 Reports
  • Mar 30
  • 3 min

Wix Answers named a Leader in 10 G2 Spring 2022 Reports

Why social media customer service is key for growing etailers
  • Mar 24
  • 6 min

Why social media customer service is key for growing etailers

Thoughts from Answers’ CEO: What the support industry gets wrong about phones
  • Mar 16
  • 3 min

Thoughts from Answers’ CEO: What the support industry gets wrong about phones

How customer service AI has evolved beyond the chatbot
  • Mar 9
  • 5 min

How customer service AI has evolved beyond the chatbot

It’s time to ditch inbound calls, here’s why and how
  • Mar 2
  • 5 min

It’s time to ditch inbound calls, here’s why and how

Mapping your customers’ support experience
  • Feb 21
  • 4 min

Mapping your customers’ support experience

Taking an omnichannel approach to customer feedback [Guide]
  • Feb 17
  • 4 min

Taking an omnichannel approach to customer feedback [Guide]

The do’s and don’ts of service-level agreements (SLAs)
  • Feb 10
  • 4 min

The do’s and don’ts of service-level agreements (SLAs)

The Great Resignation: How to retain your customer support team
  • Feb 8
  • 5 min

The Great Resignation: How to retain your customer support team

Journey mapping your way to support operations success
  • Feb 3
  • 4 min

Journey mapping your way to support operations success

What is customer experience? The ultimate guide to CX
  • Jan 26
  • 9 min

What is customer experience? The ultimate guide to CX

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From our blog

How Spotter improves your CX with 24/7 customer support

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Wix Answers named a Leader in 10 G2 Spring 2022 Reports

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Why social media customer service is key for growing etailers

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